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Let Decision Technology's experienced team guide you through the rough waters
of Customer Satisfaction Measurement.
We design programs that can be integrated
into a client’s existing organization as well as meet the demands of major
end-customers (i.e. QS-9000 and end customer quality programs). A measurable Customer
Satisfaction Index (CSI) will be established and monitored on an ongoing basis.
Focus groups, surveys and customer interviews are the backbone of this program.
Satisfy your QS, TE & ISO requirements. Call Decision Technology today for
a customized proposal!
Phone: 616-676-4650
or e-mail us for an
Info Request.
We also
help clients increase their employee customer awareness with customized
customer awareness training sessions based on measured customer dissatisfaction
issues.
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