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Let Decision Technology's experienced team guide you through the rough waters of Customer Satisfaction Measurement. 

We design programs that can be integrated into a client’s existing organization as well as meet the demands of major end-customers (i.e. QS-9000 and end customer quality programs). A measurable Customer Satisfaction Index (CSI) will be established and monitored on an ongoing basis. Focus groups, surveys and customer interviews are the backbone of this program. 

Satisfy your QS, TE & ISO requirements. Call Decision Technology today for a customized proposal!

Phone: 616-676-4650
or e-mail us for an
Info Request.

We also help clients increase their employee customer awareness with customized customer awareness training sessions based on measured customer dissatisfaction issues.



Decision Technology, Inc.
1665 Fawn's Ridge Dr.
Ada, MI  49301, USA
Phone: 1+ (616) 676-4650
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