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Practical Communication Skills For Leaders

Just in Time! A workshop designed to enhance the everyday relationships of industrial managers and employees. These skills are seldom taught in high school or college, but are fundamental to the success of any "World Class" manufacturer.

Communication Fundamentals

Do others hear the same things we are saying? This section focuses on how people interpret our thoughts and actions.

• How People Listen & Make Decisions- A Physiological View

  • Understanding the Emotional Factors of Communication

  • The Role of Attitudes and Appearances

• How to Gain Employee Trust

What Makes People Tick?

Most conflicts occur because we believe others ought to think and act just like we do. This session focuses on why people’s values differ based on age & gender groups. Also, we explore how four personality types deal with change.

• Why Do Age Generations Have Different Values?

  • How to Meet Age-Related Needs

  • Assigning Job Activities Based on Age

• Men and Women in Manufacturing - Exploring the Differences

• The Four Personality Types & How They Resist Change

A Leadership Refresher Course

The few simple, yet basic, pointers in this session can be lifesavers in the challenging world of managing people. You may see yourself and your workers in a new relationship that can increase efficiency and reduce conflict.

• Exploring the Fundamentals of Authority

• Why are Coaches Loved and Bosses Scorned?

  • What’s the Best Way to Correct an Employee?

  • The Rewards of Positive Reinforcement

  • The Effects of Listening to Workers

• How Strong Influencers Affect an Organization

  • How to Identify Both Good & Bad Influencers

• The "Down-Side" of Authority and Influence

The Leader’s Challenge - Implementing Change

Today’s industrial world is changing and we must equip workers for new challenges. This session focuses on how to become an effective equipper and educator.

• How to Increase Employee Loyalty Through Training

• The "Learning-Based" Organization

  • Dealing With the Information Explosion

  • Three Training Models - Teaching vs. Learning

  • Discovering People’s Natural Learning Cycle

  • Setting the Right Training Goals

  • The Secrets of Long-Term Learning Retention

How To Lead Effective Meetings

Statistics indicate that we meet more and enjoy it less. Senior executives now spend 80% of their time in meetings - that’s four out of five workdays! Meetings are a key communication tool for an effective leader and this session focuses on making meetings meaningful and enjoyable.

• What People Dislike About Meetings

• Who Really Controls Your Meetings?

• Meeting "Power Tools"

  • Power Agendas & Power Preparation

  • When to Say What - Meeting Timing and Energy Levels

  • Seating Arrangements & How They Affect Group Dynamics

• Handling Difficult Meeting Situations

• What is Synergism? How can it be Encouraged?
  

Length: 4 hours (abbreviated), 6 hours in an interactive team format.

Who: All staff who have management or supervisory responsibilities.

Syllabus: An attractive, bound syllabus is available.

Size: The ideal group size is 8 to 20 participants.

Room: U-shaped table arrangement.

Equipment: Overhead projector, 35 mm slide projector, flip chart and a 30" TV with an "S-Video" input jack.

Decision Technology, Inc.
1665 Fawn's Ridge Dr.
Ada, MI  49301, USA
Phone: 1+ (616) 676-4650
This site authored & maintained byVision Learning Systems info@decisiontec.com

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