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This session addresses key World Class Manufacturing issues. Sales professionals must understand this new philosophy in order to act as a "manufacturing consultant" to customers. This knowledge will also increase his/her value to the customer. Traditional U.S. batch manufacturing is compared to "Lean Manufacturing" techniques. An effort is made to make sales engineers think-through the entire "customer chain" in understanding customer needs. Since these new concepts affect the way equipment is specified and purchased the sales engineer will profit from having the "big picture". These key topics are discussed:
Length: 1 to 2 hours. Who: All employees who require knowledge of customer and in-house manufacturing needs. Syllabus: An attractive stapled syllabus is available. Size: The group size is flexible. Room: U-shaped table arrangement is preferred for groups under 20. Theater seating for groups over 20. Equipment: Overhead projector and flip chart. Over 60 participants will require sound amplification. |
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